Fraud Alert: Recent Scam Attempts
Please be cautious, as scammers are working over-time trying to get your personal information. We are receiving a high number of inquiries from our members and want to remind you NOT to share details about your debit card or any other sensitive information. If you receive suspicious calls or messages, contact us immediately at 715-365-4800. Thank you for your vigilance.
How to Manually Freeze and Unfreeze Your Debit Card
Using the Ripco Mobile App: Click “More” from the main menu and sign in. Select Manage My Cards from the top menu.
Once you have selected the card you would like to manage, you can temporarily lock your card, view recent transactions, and report your card as lost or stolen.
You're even able to set-up or change your Activity Alert Settings, so you will receive a text notification if your card has been used over a threshold you determine yourself!
If you're certain your card is lost or stolen - and not just misplaced - please call our local office to order a new card.
To report a lost or stolen debit card or ATM card, you can also call 1-877-365-4800.
